We have some progress on the virtual reference front!
As I mentioned after our big presentation meeting, our library director would like us to get our feet wet in the virtual reference world by working through our statewide, co-op like virtual reference service. We now have two training sessions set up with the NC Knows coordinator, so all the reference librarians will get trained. This involved a little bit of eating crow on my part, as our group originally set up a date for those of us who presented the idea to begin with. Our idea is now "out there," and we have to remember to work with everyone! Thankfully, it was a relatively easy situation to solve.
Once we're all trained, we'll be able to take on some hours of monitoring the service. After that, who knows...
Supported Vulnerability and Help-Seeking
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